CrashSight's free-form description field provides a customizable template with information to fill out for each issue but allows you to tailor the description to whatever is appropriate for each bug report. Insert screenshots, images, URLs, and links to related issues within CrashSight.
Customizable filters let you get a handle on all your bugs fast. Create filters to focus on areas you are actively working on such as only feature requests, or only bugs present in version 2.0 of a project.
Project metrics allow you to see at a glance how development is progressing. A bar graph shows current issue counts by type, and the time history plot tracks issue counts over time so you can see if you are making progress or if issues are piling up faster than you can fix them.
Organize issues by project and version number for easy access to the issues of selected projects. When you're finished with a project, archive it to hide it from view and prevent further editing, but retain the knowledge-base you built up from all the bug fixes.